Privacy Policy

Controller. Sanford Global Pty Ltd is responsible for this website and for handling personal information you share with us.

Addresses. Australia: 84 Clydevale Avenue, Clyde North, 3978, Victoria. Sri Lanka: 340/1B, 3rd Lane, Ekamuthu Mawatha, Koswatta, Battaramulla.

What this policy covers

This policy explains what we collect on this website, how we use it, who we share it with, how long we keep it, and your rights. It applies to sanfordglobal.com.au and pages under this domain.

What we collect

• Information you send us. If you email us, we receive the details you include (name, email, company, message, attachments, signatures).
• Basic hosting logs. Our hosting provider may log IP address, date/time, requested pages, referrer and user agent to operate and secure the site.

We do not set cookies, run analytics, or use advertising trackers on this site.

How we use information

• To respond to your enquiry and manage our relationship
• To maintain, secure and improve the website (via host logs)
• To comply with legal and regulatory requirements

We do not sell personal information.

Legal bases (EEA/UK if applicable)

We rely on: consent (when you choose to email us), legitimate interests (site security, responding to business enquiries), and legal obligation (where laws require record keeping).

Sharing

We may share information with our service providers (e.g., web hosting, email provider) under contracts that require them to protect it and use it only for our instructions. We may disclose information where required by law or to protect rights and safety.

International transfers

We operate in Australia and Sri Lanka. If you contact us from another country, your information may be processed in these locations. We use reasonable safeguards consistent with this policy.

Retention

• Emails: kept as long as needed to handle your enquiry, manage our relationship, or meet legal requirements, then archived or deleted.
• Hosting logs: retained by the provider for a limited period for security and operations, then deleted or anonymised.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your information, and to object in some cases. You may also have the right to data portability and to withdraw consent. To exercise a right, email info@sanfordglobal.com.au. We may need to verify your identity before we act.

Complaints

If you have a concern, contact us first at info@sanfordglobal.com.au. If you are in Australia and remain unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. If you are in the EEA/UK, you can contact your local supervisory authority.

Security

We use reasonable technical and organisational measures such as secure hosting, access controls and least-privilege practices. No online service is completely secure; we will notify you and/or regulators of a data breach where required by law.

Children

Our site is not directed to children. If you believe a child has provided us with personal